Support
Have a question, found a bug, or need help with your account? We're happy to help.
Contact Us
The fastest way to reach us is by email. We typically respond within one business day.
Email support@starrysongs.com
Common Questions
- Refunds: While we test the lullaby creation process thoroughly, mistakes and bugs can happen. If a lullaby didn't turn out right, please email us and we'll work together to understand what happened. If you are still not satisfied, please request a refund from Apple by visiting Apple's refund page.
- Account deletion: You can delete your account from the Settings screen in the app. All data and audio files are removed within 24 hours.
- Sharing issues: Shared lullaby links expire after 30 days. You can create a new link from the lullaby at any time.